Dear Home of Brands customers,
Due to the ongoing COVID-19 situation and unprecedented demand for online shopping, we are wanting to be transparent around delivery timeframe expectations at this busy time of year.
As customers ourselves, we understand the importance of getting your orders delivered in time for Christmas, so we've highlighted our shipping cut-off dates as a guideline when doing your shopping.
Cut-off dates where products are in-stock at Home of Brands:
Monday December 13th.
Cut-off date where products are in-stock with one of our suppliers:
Wednesday December 1st.
All orders will ship from Home of Brands with contactless delivery direct to your door. While we will continue to dispatch orders from our warehouse within our normal timeframes, there may be delivery delays due to the COVID 19 impact on the courier networks. Please expect an additional 3+ business days for your order to be delivered.
From December 1st, our click and collect service will be available from our Christchurch store between 10AM and 3PM Monday to Friday or by appointment. Our store is located at:
150 Cavendish Road,
Should you have any questions, please reach out to our helpful customer service team by email firstname.lastname@example.org or live chat with Hugo here on our website.
Thank you for your support, patience and understanding.
- The team at Home of Brands.