Where products are 'in stock' at Home of Brands, the delivery time frame is typically 2-3 business days. Any orders placed before 1PM for products 'in stock' at Home of Brands, will be dispatched the same business day.
We do not ship on weekends or public holidays. Please allow for an extra 1-3 days for rural delivery, and for heavy and bulky products like paddle boards or gaming chairs.
Whilst we endeavour to meet these delivery expectations, delays through the courier network are outside of our control. We will work diligently to ensure your order is delivered as quickly as we can.
We use NZ Couriers and PBT to get your order into your hands even faster. Our delivery times may vary due to stock status, delivery destination and volume of orders in our warehouse.
At Home of Brands we like to keep things simple (though still elegant), so outside of one of our usual freight promotions, we charge a flat rate of $10.00 NZD per shipment, (excluding those aforementioned heavy and bulky products). Orders are shipped with no-signature required and they include tracking details..
The shipping rate for those heavy and bulky goods is $50-$60. The final rate will be calculated at checkout. Heavy and bulky products are shipped from our warehouse directly to you by way of PBT couriers and with signature required.
Track your order!
It’s the age of instant gratification and we’re all about the excitement of receiving your order (we totally get it - we’re customers too). As such, we’ve ensured that you can track the status of your order via the very handy tracking details that will be included in your order email confirmation.
Feel free to contact our wonderful customer service team if you have any queries (because sometimes it is nice to just talk to someone).